Posted: June 2, 2009

Two-Day Outrage Management Seminar
Sample Agenda

Outrage Management Seminar / Workshop

Day One

  8:00 a.m. Introductions
  8:15 a.m. Risk = Hazard + Outrage
  Components of Outrage
  Four Kinds of Risk Communication
  The Seesaw and Other Risk Communication Games
10:30 a.m. Break
10:45 a.m. Strategies of Outrage Management
12:30 p.m. Lunch
  1:30 p.m. Strategies of Outrage Management (cont.)
  3:15 p.m. Break
  3:30 p.m. Stakeholder Consultation and Activist Confrontation
  4:30 p.m. Mini-consultation Preparation
  4:45 p.m. Survey: Where You Stand on Outrage Management
  5:00 p.m. Adjourn

Day Two

  8:00 a.m. Follow-up Questions/Discussion
  8:30 a.m. Internal Barriers to Outrage Management
10:00 a.m. Break
10:15 a.m. Mini-consultation I
11:30 p.m. Mini-consultation II
12:30 p.m. Lunch
  1:30 p.m. Mini-consultation III
  2:30 p.m. Mini-consultation IV
  3:30 p.m. Break
  3:45 p.m. Path Forward
  4:45 p.m. Conclusions; next steps; evaluation
  5:00 p.m. Adjourn

Copyright © 2009 by Peter M. Sandman

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