Peter M. Sandman Guestbook
Comments and Responses

 

Comment or Ask

2014

link to Pandemic and Other Infectious Diseases indexlink to Outrage Management index How should health officials handle off-the-wall social media responses to their Ebola posts?

link to Pandemic and Other Infectious Diseases indexCoping with Ebola stigma

link to Outrage Management index Responding to a claim for damages you consider bogus

link to Crisis Communication indexAssigning blame for Toledo’s water emergency

link to Outrage Management index Should a manager respond to the complaints of a demoted employee who quit?

link to Outrage Management index Responding to videos of people in your industry torturing animals

link to Precaution Advocacy indexlink to Outrage Management index “Don’t clean up the carcinogens in our park!” neighbors demand

link to Precaution Advocacy index What’s in the precaution advocacy toolkit – and what’s the right mix of tools?

link to Precaution Advocacy index “Scared Safe?” – pros and cons of fear appeals in employee safety

link to Precaution Advocacy index Raising outrage about economic inequality

link to Crisis Communication indexlink to Outrage Management index Drinking water contamination in West Virginia: A badly managed crisis becomes an ongoing controversy

link to Outrage Management index What to say when a chemical that’s outlawed in some countries is legal in yours

link to Precaution Advocacy index Going after pregnant women who drink: It’s not just straightforward precaution advocacy

A riot after police kill a citizen: What’s the hazard, what’s the outrage?

link to Crisis Communication index Explaining a voluntary, very partial evacuation of an angry town with a coal mine fire

link to Pandemic and Other Infectious Diseases index Gain-of-function research: Should researchers who say misleading things about their results be trusted on safety?

link to Outrage Management index Why you should never give up on working with fanatics

2013

link to Outrage Management indexlink to Precaution Advocacy indexPrescribed burn outrage management and wildfire precaution advocacy

Moderate-hazard, moderate-outrage public health risk communication

link to Precaution Advocacy index link to Pandemic and Other Infectious Diseases index Is “superbug” a dangerous exaggeration?

link to Outrage Management index When stakeholders think your engagement process is a farce

link to Outrage Management index Where my three risk communication paradigms fit in conventional issues management models

link to Outrage Management index Racial justice and white outrage

link to Precaution Advocacy indexPersuading people to vote in off-year elections

link to Pandemic and Other Infectious Diseases index Estimating uncertain probabilities quantitatively (of a pandemic or anything else)

link to Outrage Management index Outrage at the Rolling Stone Dzhokhar Tsarnaev cover

link to Pandemic and Other Infectious Diseases indexPandemic preparedness and pandemic stages re H5N1, H7N9, and MERS

link to Precaution Advocacy indexThree types of denial

link to Precaution Advocacy indexlink to Outrage Management index (1) What to do about anticipated audience reactions; (2) The role of denial in precaution advocacy (willed apathy)

Allegiance to the data versus allegiance to the policy goal: Kinds of advisory committee members

link to Outrage Management index link to Pandemic and Other Infectious Diseases indexMessaging for a health department under pressure to recommend meningococcal vaccination to all men who have sex with men

link to Outrage Management index Delivering disappointing news: How to tell people you’re not going to do what they want

Who has influenced my career?

link to Precaution Advocacy index link to Pandemic and Other Infectious Diseases indexFalse sense of security

The most-read articles and columns on the website

link to Precaution Advocacy index link to Outrage Management indexUsing the Sandy Hook shootings to promote gun control

2012

link to Outrage Management indexStigmatizing smokeless tobacco – and how to fight back

link to Pandemic and Other Infectious Diseases indexDoes the public care about the H5N1 research controversy? How can officials involve the public? Do they really want to?

A gradient of outrage susceptibility; outrage versus moral panic

link to Outrage Management indexRevealing a problem that’s merely possible: good risk communication or self-destructive overkill?

link to Precaution Advocacy index Warning fatigue: when bushfire warnings backfire

Why doesn’t “Risk = Hazard + Outrage” get more attention in the academic risk communication literature?

link to Outrage Management indexlink to Crisis Communication indexThe L’Aquila case: Is criminalization a good way to discourage bad risk communication?

link to Outrage Management index Labeling foods with genetically modified ingredients: California’s Prop. 37

link to Outrage Management index What should Penn State say in alumni fundraising appeals about its child molesting scandal?

link to Outrage Management index How should Mexican tourism officials address fears of drug violence?

link to Precaution Advocacy index link to Crisis Communication index Warning the world about yet another possible catastrophe: solar flares

link to Outrage Management index Persuading the Boy Scouts of America to accept atheists

link to Precaution Advocacy index Using the Precaution Adoption Process Model to figure out how to persuade people to wear masks against sandstorms in Iran

link to Precaution Advocacy index When do safety communications backfire?

link to Pandemic and Other Infectious Diseases indexRisk communication aspects of the debate over H5N1 transmission studies

link to Outrage Management index Arousing “counter-outrage” about where your activist opponents get their funding

link to Outrage Management index How should Yahoo CEO Scott Thompson have apologized for padding his résumé?

Why are people so politically inactive? Is it denial? Are they sheeple? What can be done?

What’s the job of a state health department risk communicator?

Outrage in Korea about U.S. beef and mad cow disease

link to Outrage Management index Apologizing for your predecessors

link to Outrage Management index Pink slime

link to Crisis Communication index link to Outrage Management index The widespread insistence that sources should “speak with one voice”

link to Crisis Communication index Deepwater Horizon in perspective: the dynamics of blame

link to Crisis Communication index “Panic buying” in crisis situations: China’s Fukushima run on salt

Is disfigurement an outrage factor?

link to Outrage Management index Outrage about cell tower/mast/antenna EMFs

link to Pandemic and Other Infectious Diseases indexBird flu risk perception: bioterrorist attack, lab accident, natural pandemic

link to Precaution Advocacy indexGetting health professionals to take blood-borne disease transmission seriously

 

2011

link to Crisis Communication index Validating the adjustment reaction: “Of course you’re upset….”

Finding a Ph.D. research topic that tests one of my risk communication “principles”

link to Precaution Advocacy index link to Outrage Management index Occupy Wall Street messaging – and Wall Street responsiveness

link to Crisis Communication index link to Outrage Management index Layoffs as a risk communication challenge

Financial risk communication, full disclosure, and self-fulfilling prophesies

link to Pandemic and Other Infectious Diseases indexScaring people into getting their flu shot

link to Outrage Management index Getting your organization to use information you have gleaned from public participation exercises

link to Pandemic and Other Infectious Diseases indexThe risk communication in Contagion and Contagion as risk communication

link to Crisis Communication index Hurricane Irene risk communication: public service or weather porn?

link to Crisis Communication index link to Precaution Advocacy index link to Outrage Management index Getting apathetic or resentful health department people interested in crisis communication

link to Pandemic and Other Infectious Diseases indexSarcasm isn’t an effective way to persuade parents to vaccinate their kids

Figuring out how risky it is to fly your own airplane – the pesky “denominator problem”

link to Pandemic and Other Infectious Diseases indexWhy U.K. nurses resisted swine flu vaccination – and why health care workers resist flu vaccination

link to Crisis Communication index Media coverage of Three Mile Island versus Fukushima: Getting experts versus vetting experts

link to Outrage Management index Research on the trust/communication relationship – and the paradoxical role of trustworthiness and accountability

link to Precaution Advocacy index link to Outrage Management index Pushing for a new murder investigation: precaution advocacy or outrage management?

Research on the risk communication seesaw (and other untested Sandman ideas)

link to Outrage Management index Outrage management for a mining company in the Maghreb

link to Precaution Advocacy index Persuading children to take precautions

link to Precaution Advocacy index link to Pandemic and Other Infectious Diseases indexWarning people about swine flu … again

link to Crisis Communication index Cultural differences regarding Fukushima crisis communication

link to Crisis Communication index Fukushima mistrust

link to Crisis Communication index More on Fukushima crisis communication: The failure to speculate

Mental models in risk communication – and mental models about risk communication

link to Crisis Communication index Japan’s nuclear crisis: The need to talk more candidly about worst case scenarios

link to Crisis Communication index link to Outrage Management index Unempathic over-reassurance re Japan’s nuclear power plants

link to Crisis Communication index Restoring confidence after the Christchurch earthquakes

link to Outrage Management indexWill the shale gas industry try risk communication?

link to Precaution Advocacy index Using cognitive dissonance to get apathetic people moving

link to Outrage Management index How not to play into the hands of extremists

link to Outrage Management index Humility: why senior executives have trouble addressing their misbehaviors

Full disclosure and personal reputation

link to Outrage Management index The reputation “bank account” and reputational redemption

link to Outrage Management index Outrage at nuclear power versus the “solar power halo” – and a postscript on carbon capture and storage

 

2010

link to Pandemic and Other Infectious Diseases indexWhy – and how – the United Nations should have admitted its forces may have brought cholera to Haiti

link to Outrage Management index Talking about CEO compensation

Telling people explicitly what you don’t mean

Prospects for persuading activists and public health officials to be more honest

link to Pandemic and Other Infectious Diseases indexMandatory flu vaccination for health care workers (again)

link to Crisis Communication index Optimism, “vision,” and crisis communication

Goals and impacts of my website, especially the postings on the BP oil spill

link to Outrage Management index“Corn sugar” and other euphemisms

link to Precaution Advocacy index Blowing the whistle: when a low-status employee sees a risk

link to Outrage Management indexDid the BP spill in the Gulf of Mexico create a crisis for the oil and gas industry?

link to Precaution Advocacy index link to Pandemic and Other Infectious Diseases index Talking about risk reduction when risk elimination isn’t possible: the case of dengue

link to Precaution Advocacy index Do we need safety activism and safety outrage (like environmental activism and environmental outrage)?

link to Crisis Communication index link to Outrage Management index President Obama’s handling of the Deepwater Horizon oil spill

link to Precaution Advocacy index link to Outrage Management index Why aren't people more worried about cell phone health risks?

link to Crisis Communication indexlink to Pandemic and Other Infectious Diseases indexWHO: Hyping the pandemic or helping the world prepare?

link to Outrage Management index The ethics of risk communication consulting and the BP oil spill

link to Outrage Management index Jim Joyce, Tony Hayward, and how to apologize

link to Outrage Management index The role of public affairs professionals in enterprise risk management

link to Pandemic and Other Infectious Diseases indexFurther debate on whether the CDC misled people about age-specific death rates of pandemic H1N1

link to Pandemic and Other Infectious Diseases index Was it wrong to warn people even though the swine flu pandemic was turning out mild?

How did Goldman Sachs become a scapegoat?

Are we learning the right lessons from the Goldman Sachs controversy?

link to Crisis Communication indexlink to Pandemic and Other Infectious Diseases indexWhen a government decides swine flu is mild: Talking about crisis management policy changes

Education and training for risk communication

How to do experimental research to test risk communication principles

link to Crisis Communication index Meeting the needs of relatives of disaster victims

link to Outrage Management indexThe Catholic Church’s pedophilia scandal: contrition, dilemma-sharing, and accountability

link to Outrage Management indexApplying “Risk = Hazard + Outrage” to financial markets

link to Outrage Management indexIntentionally irritating opponents as a tactic

link to Pandemic and Other Infectious Diseases indexMaking health care workers get vaccinated against the flu

link to Outrage Management indexOutrage at proposed wood burning regulations

Using a risk matrix to measure enterprise risk perception

My biggest regret: not building a next generation

link to Crisis Communication index link to Outrage Management index Talking about uncertainty when hazard levels are unclear

link to Outrage Management indexOutrage management via online social media

link to Crisis Communication index link to Pandemic and Other Infectious Diseases indexMaking pandemic communications (and all crisis communications) provisional

link to Pandemic and Other Infectious Diseases indexWhy did the CDC misrepresent its swine flu mortality data – innumeracy, dishonesty, or what?

link to Pandemic and Other Infectious Diseases indexHow should WHO have integrated severity into its pandemic communications?

Talking about a shooting … or any awful event that just happened

2009

link to Outrage Management index Managing the outrage of extremists

link to Pandemic and Other Infectious Diseases indexSelling pandemic prep to family and friends En Français: Vendre l'état de préparation à une pandémie, à la famille et aux amis

link to Pandemic and Other Infectious Diseases index Visualizing a mild pandemic: The risk comparison to 36,000 U.S. annual flu deaths En Français: Visualiser une pandémie légère: la comparaison de risques avec 36,000 décès annuels aux États-Unis, causés par la grippe [saisonnière]

Do I tweet? (Just how far behind am I really?)

link to Pandemic and Other Infectious Diseases indexIs swine flu moving slowly? Did the authorities overreact? What should the key messages be now?

2008

2007

link to Outrage Management indexWhat can you say when you want to work with groups that detest each other?

link to Crisis Communication index link to Outrage Management indexManaging outrage about the release of a convicted rapist

2006

2005

2004

Telling people something they do all the time is more dangerous than something they’re newly worried about

(1) Web-based risk communication; (2) mental models

Talking about risks that have never happened

link to Crisis Communication index link to Outrage Management indexIs outrage part of risk or part of risk perception?

2003

2002

2001

 

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Contact Information:   Peter M. Sandman

Mailing address:
9 Prospect Park W Apt 15A
Brooklyn, NY 11215-1741
Email:  peter@psandman.com
Phone: (718) 208-6271
Fax: (609) 683-0566


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